Improving Digital Conversion

Factors to Consider When Converting Users

Joe Alongi
6 min readNov 1, 2017

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Relative, relevant, and humble. Brand journeys, much like first impressions are how users begin to understand your brand, how they approach your content, and why they decide to leave or stay. From individuals to businesses, we must prepare an offering with a cadence that meets their needs as they begin to discover the what, how, and why of our model.

With many existing solutions in every area, we must understand how to develop a broad approach for both B2C and B2B customers. We begin to see funnels, individualized content, and account-based solutions all around.

The value in developing these unique pieces, aligns with the larger strategic puzzle, approaching users with the understanding that each can have different needs.

Through the journey, we become aware of these interactive components that become increasingly more individualized. The touchpoints that line this path are rich with value, uniquely tailored, and become even more focused on solving the user need.

Mapping Interactions Across The Social Graph

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